Frequently Asked Questions

Everything you need to know about Purdy's professional tattoo care and supplies.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your supplies urgently.

Are your tattoo aftercare products vegan-friendly?

Yes, all Purdy's Tattoo aftercare balms and soaps are 100% vegan and cruelty-free, formulated with natural botanical ingredients to promote healing.

Can I return an item if I change my mind?

For hygiene and safety reasons, we can only accept returns on unopened and sealed products within 30 days of purchase. Please contact our support team to initiate a return.

Do you offer professional discounts for licensed artists?

Absolutely. Licensed tattoo professionals can apply for a wholesale account to access bulk pricing and exclusive professional-grade equipment.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.